Policies & Terms
We value the trust you place in us. This Privacy Policy outlines how we collect, use, store, and protect your personal and business information.
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1. Information Collection:​
We collect information provided voluntarily by clients, partners, and service providers, as well as information obtained automatically through interactions with our services.
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2. Use of Information:​
The information collected is used strictly for providing services, maintaining records, complying with legal requirements, and improving operational efficiency.
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3. Data Protection:​
We employ reasonable physical, electronic, and managerial safeguards to protect your data from unauthorised access, disclosure, alteration, or destruction.
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4. Disclosure:​
Information will not be shared with third parties except when required by law or with prior consent.
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5. Amendments:​
We reserve the right to update this Privacy Policy at any time, with changes being effective upon posting on our official communication channels.
TERMS & CONDITIONS
1. General Terms
By engaging with our services, you agree to be bound by the following Terms & Conditions, which govern all transactions and interactions with our firm.
2. Payment
• All payments must be made as per the invoice terms.
• We accept payments via bank transfer, cheque, or other approved methods.
• Late payments may attract interest charges as per agreed terms.
3. Refund Policy
• Refunds, if applicable, will be credited within 7-10working days after approval.
• Refunds will be made only through the original payment method.
4. Cancellation Policy
• Any cancellation requests must be made in writing to our official email address within free cancellation deadlines that will be notified for each holiday package.
• Cancellations made after cancellation deadlines may attract cancellation fees.
5. Limitation of Liability
• Our liability is limited to the extent of the fees paid for the specific service.
• We are not responsible for indirect, incidental, or consequential losses.
6. Governing Law
• These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of the courts in Siliguri, West Bengal.